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FREQUENTLY ASKED QUESTIONS

FAQ

GENERAL QUESTIONS

1. What services do you offer?

We offer convenient mobile auto glass repair and replacement for windshields, side, and rear windows. We also handle ADAS sensor recalibration when required.

2. How does the mobile service work?
We bring expert auto glass repair and replacement to your doorstep—home, office, or anywhere convenient—fully equipped to get the job done.
3. How long does a windshield repair or replacement take?
Windshield repairs usually take around 30 minutes, while full replacements typically take 60–90 minutes, depending on your vehicle.
4. Do I need to be there during the service?
You don’t need to be present as long as we can access your car, though having someone available to answer questions can be helpful.
5. Will my insurance cover the repair or replacement?
Many insurance plans cover windshield services. We can handle the paperwork and work with your provider to make the process easy for you.
6. Should I repair or replace a cracked windshield?
Chips and cracks smaller than a quarter can often be repaired. For larger damage or cracks in your view, a full replacement is safer. Our experts will inspect your windshield and advise the best solution.
7. How soon can you come to fix my auto glass?
We offer flexible scheduling with same-day or next-day service when available. Reach out, and we’ll find a time that’s convenient for you.
8. Will the new glass be as strong as the original?
Yes! We install OEM or top-quality aftermarket glass that meets safety standards to ensure your windshield is as strong as the original.
9. What if my vehicle has ADAS features like lane departure warning or automatic braking?
If your vehicle has ADAS, we’ll recalibrate the system after a windshield replacement to make sure these features work correctly. This is important for your safety.
10. How long should I wait before driving my vehicle after a windshield replacement?
For vehicles with ADAS, we recalibrate the system after a windshield replacement to ensure all safety features function properly.
11. Do you offer any warranties?

Yes! We provide a warranty on both the glass and our installation. Any service-related issues will be repaired at no additional cost.

12. What types of payment do you accept?

We take cash, credit/debit cards, and most insurance. For self-pay, you’ll get a clear upfront quote so you know the cost in advance.

13. Can I wash my car after the windshield replacement?
Wait at least 24 hours before washing your car to allow the adhesive to fully set. After that, you can wash it normally.
14. Can you repair glass on all types of vehicles?
Yes, we repair and replace glass on most cars, trucks, vans, and SUVs. For specific vehicles, contact us to confirm service availability.
15. What should I do if I notice a crack or chip in my windshield?
It’s important to address windshield damage early, as chips and cracks can grow over time. Reach out soon to help avoid a full replacement.

GOT ANY QUESTIONS?

GET IN TOUCH

Whether you’re ready to schedule a windshield repair or replacement, or simply have questions about our services, we’re here to help. Reach out to us for fast, professional mobile auto glass service anywhere in the Phoenix area. Call us at (941) 278-7000 or fill out our contact form, and our team will get back to you promptly to confirm your appointment or provide the information you need.

LOCATION

9040 Town Center Parkway, Lakewood Ranch, FL 34202

PHONE

(941) 278-7000

EMAIL

Info@PinnacleAutoGlassUSA.com

OPENING

Monday-Friday 8:00 am - 6:00 pm Saturday 9:00 am - 5:00 pm

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